Terms and conditions for using our platform and services
By accessing or using MiyaMachiya Works platform, you agree to be bound by these Terms of Service and all applicable laws. These terms govern your use of our marketplace, project brokerage services, CAD library access, workshop bookings, and all related services.
MiyaMachiya Works operates as a specialized marketplace connecting clients with master craftsmen, architects, and suppliers focused on traditional Japanese architecture. We facilitate project matching, provide access to design resources, and offer educational workshops, but do not directly perform construction services.
Users must provide accurate, current information when creating accounts and maintain the confidentiality of login credentials. You are responsible for all activities under your account and must notify us immediately of any unauthorized access or security breaches.
When submitting project inquiries, you must provide truthful, complete information about your requirements, budget, and timeline. We facilitate introductions to qualified professionals but do not guarantee project completion, pricing, or specific outcomes.
Craftsmen and suppliers in our network must meet verification standards for traditional building expertise and professional conduct. However, all contractual relationships for actual construction work are directly between clients and service providers, not with MiyaMachiya Works.
Our revenue comes from project introduction fees, subscription services, workshop bookings, and licensed design access. Payment terms vary by service type and are clearly disclosed before purchase. Refunds are provided according to our specific refund policy for each service category.
Our CAD library, design drawings, and educational content are protected by copyright and licensing agreements. Subscribers receive specified usage rights, but may not redistribute, modify, or use designs for commercial purposes beyond their licensed scope without additional permissions.
Workshop participants must follow safety guidelines and respect traditional craft practices. Cancellation policies vary by workshop type and are specified during booking. We reserve the right to cancel workshops due to insufficient enrollment or unforeseen circumstances.
Users may not use our platform for illegal activities, misrepresent qualifications or project requirements, harass other users, or attempt to circumvent our matching process to avoid fees. Violations may result in account suspension or termination.
By submitting project photos, reviews, or other content, you grant us a non-exclusive license to use such content for platform promotion and service improvement. You retain ownership but warrant that you have rights to submit the content.
We strive to maintain platform availability but cannot guarantee uninterrupted service. We reserve the right to modify features, pricing, or discontinue services with reasonable notice to users. Critical changes will be communicated via email or platform notifications.
MiyaMachiya Works serves as a marketplace facilitator and is not liable for the quality, safety, or completion of actual construction projects. Our liability is limited to the fees paid for our specific services, and we disclaim liability for indirect, consequential, or punitive damages.
Users agree to indemnify MiyaMachiya Works against claims arising from their use of the platform, violation of these terms, or disputes with craftsmen and suppliers. This includes legal fees and damages resulting from user misconduct or misrepresentation.
Disputes between users and MiyaMachiya Works will be resolved through binding arbitration in Kyoto, Japan, under Japanese law. For disputes between clients and craftsmen, we offer mediation services but are not obligated to resolve such conflicts.
These terms are governed by Japanese law and subject to the jurisdiction of Kyoto courts. International users acknowledge that Japanese law applies to their use of our services, regardless of their location or residence.
We may update these terms to reflect service changes or legal requirements. Significant modifications will be communicated 30 days in advance via email or platform notices. Continued use after changes constitutes acceptance of updated terms.